Please note that reviews may take longer to complete from November 24 to 28 and December 23 to 27. Due to anticipated high volume, plan to send time-sensitive submissions early. Make sure your apps are up to date and ready for the busiest season on the App Store. This year, we’re pleased to continue accepting submissions in App Store Connect throughout the upcoming holidays. In a post on the Apple Developer website today, Apple said that developers should still plan to send time-sensitive submissions early, because reviews will take longer to complete during the holiday season, particularly around Christmas and Thanksgiving. This year, however, Apple is forgoing that practice and has announced that it will “continue accepting submissions in App Store Connect throughout the upcoming holidays.” Later that day I called again because this wasn’t okay anymore so I called and this really nice lady helped me out and omg my billing number was there so she helped me out and today I received my stuff but don’t recommend it’s too much of a problem for a simple object not worth it don’t purchase from here just go to the store.Apple has traditionally shut down the App Store Connect platform for a week during the holiday season. I check my order status and it says I have to return air pods in order to get a replacement but wait I never even got my AirPods so I was tired of it and callled customer service and this guy was very RUDE about and said he couldn’t find my billing order so I was really frustrated about that. So on October 12 I ordered AirPods through the apple online store expecting really good service well NO I ordered them on October 12 and it said they would arrive around oct 20-22 well It took longer than that and I was like ahh it’s probably just late days pass and pass so it’s nov first and I had to do some so I contacted customer service through service wanted to save time and was attended really well but I told him my order was taking longer than what it was originally supposed to be I wasn’t trying to make a big deal he said yea my package got lost and he would REPLACE it for a new pair. I wish someone would help me as much as I have helped apple become of this issue.
I missed out on the $25 Black Friday gift card, and this issue still isn’t resolved within this version of the Apple Store app and my iPhone 12 Pro Max. I invested three extra hours in helping Apple become aware of its problems and get more orders. I invested in the Apple ecosystem to not deal with tech issues.
So Thursday and Friday, the apple store didn’t work. I restarted my phone-all of which the Apple employees had me do again over my phone calls with them. I deleted and reinstalled the Apple Store app. I tried all my Apple Pay payment options and always got “Payment Not Processed.” I made sure my iOS and Apple store app were up to date. I figured there were issues with Apple being overloaded with Black Friday/Cyber Monday orders on Saturday, so I tried Sunday and again on Monday.
I spent over 2 hours on the phone with over four different phone calls with three additional apple employees. All cards have a close to zero or zero balance and work for reoccurring monthly payments as well as recent purchases at my regular grocery shopping. I tried to pay for the items in my cart using Apple Pay which has my debit card, two different credit cards, and my one-week-old Apple Card. I tried to order some apple products this past Black Friday weekend with no resolve.